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Glassdoor

Glassdoor

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Glassdoor Reviews

Updated Mar. 23, 2023

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Found 902 of over 970 reviews
4.3
89% Recommend to a Friend
Glassdoor CEO Christian Sutherland-Wong
91% Approve of CEO

Found 884 of over 970 reviews

4.3
89%
Recommend to a Friend
91%
Approve of CEO
Glassdoor CEO Christian Sutherland-Wong
Christian Sutherland-Wong
256 Ratings
Pros
  • "Work/life balance is strongly encouraged which is table stakes as a father with a young child(in 103 reviews)

  • "Also gotta really appreciate the company for having a great response to COVID-19 in it's flexible work from home policies so far(in 45 reviews)

  • Cons
  • "None, good work life balance, freedom(in 23 reviews)

  • "Company has growing pains they are working out(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Glassdoor and is not affected by filters.

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    1. 5.0
      Current Employee
      Featured Review

      Best place I've ever worked!

      Nov. 9, 2022 - Lead Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Glassdoor is my favorite company I've ever worked at. The company has done a great job of hiring people who are genuine, smart, hard-working, and passionate about the mission. You really get the sense that leadership cares about you & your wellbeing. I've felt very supported from a career development and mentorship perspective as well. Some highlights of working here: - Amazing work-life balance - Kind & fun coworkers - Work-from-anywhere policy (+ nice offices in SF & Chicago for those who want to be hybrid) - Benefits are solid! Great health insurance options, 5 month parental leave, plus some fertility & therapy-related benefits - People are largely bought into the vision I think it's a great place to build your career as a PM!

      Cons

      - Compensation could be better (compared to big tech) - Would be nice to have a larger 401k match - Many tech companies offer a paid sabbatical for those who have been at the company for 3+ years. Would be nice if Glassdoor offered something similar!

      1 person found this review helpful

      Glassdoor Response

      Chief Product Officer

      Thank you for taking the time to leave your review. Your feedback means a lot to me because we work really hard to hire the right people and create the culture that you described so well!!! I continue to be inspired by the people I get to work with everyday. Also, we are constantly looking at our total compensation and benefits package and will take your feedback into consideration. I'm happy that you are here! - Andy Chen, Chief Product Officer

    2. 5.0
      Current Employee

      Perfect

      Mar. 14, 2021 - Full Stack Java Developer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work. Perfect work life balance.

      Cons

      Nothing much, Everything is good.

      Be the first to find this review helpful
    3. 4.0
      Former Employee, less than 1 year

      Good Experience

      Aug. 8, 2022 - Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Support and growth opportunities.

      Cons

      Not a lot of benefits

      Be the first to find this review helpful

      Glassdoor Response

      Intern Program Manager

      Thank you for submitting your feedback on your experience as an Intern at Glassdoor! It was great to hear that you are supported and have growth opportunities during your experience with the Internship Program. Thank you again for taking the time to submit your review and we hope you have a great rest of the summer! - Danny Cao, Intern Program Manager

    4. 4.0
      Current Employee, more than 1 year

      Great company but work can be very stressful

      Mar. 1, 2023 - Customer Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Glassdoor offers quite a few benefits and one of them is being remote even though we have an office. You can be flexible with your working hours as long as your work is done. Great people and minds around with a lot of experience to share and learn from. Glassdoor is quite transparent with changes and what is going on in the business so that is always a plus.

      Cons

      Sometimes feels like there is a lot of stress and pressure to overachieve as hitting your target is not enough for praise and job well done. At times there are things out of your control and you are told it is ok, it happens to anyone but then it will be brought up again in a way that you have not done your job and that it will reflect bad on your career. There are career opportunities internally for sure but in order to be promoted you have to tick so many boxes and those will only depend on your managers opinion. There is room for argument and questioning of the processes and feedback given to you but at the end, it is manager's way and no other way so you never win or feel like you are heard and listened to. In terms of feedback/performance reviews, the negative is always more highlighted than all the good that you have done.

      Continue reading
      1 person found this review helpful
    5. 3.0
      Former Employee, less than 1 year

      Disorganized & dsyfunctional company that I loved

      Mar. 23, 2023 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is good and the people are fun, honest, and transparent. Benefits are great!

      Cons

      Leadership makes extremely questionable decisions with tight deadlines. For example, the data team had ~5 critical technology stack migrations all taking place at the same time amongst normal development work for business use-cases. Layoffs. Probably one of the most unorganized companies (planning-wise) I've had the chance to work for, but that is likely team-dependent.

      Continue reading
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    6. 3.0
      Current Employee, more than 1 year

      Good people working for a company undergoing an identity crisis

      Feb. 6, 2023 - Customer Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - the GTM co-workers are some of the best around - amazing remote-first culture, very inclusive and no micro-managing - You get to work with clients to instill real change at a company and industry level. it goes a long way in providing purpose to our jobs - very heavy focus on supporting DEI internally, which is AWESOME! - lots of opportunity to give feedback

      Cons

      - like most companies effected in the last 3 years, Glassdoor is grasping for a way to stay relevant in the market. Evolution and change is hard and the path forward hasn't been clear. - Pay is average at best. There has been a lot of changes to the compensation model in the last year with inadequate transparency around it. - Lots of turnover in mid to senior level management resulting in slow or halted progress internally - The partnership with Indeed is VERY messy and it often times feels as though Indeed is in the drivers seat for Glassdoor's future.

      Continue reading
      3 people found this review helpful

      Glassdoor Response

      VP of GTM Operations

      Thank you for the thoughtful feedback and the details provided. I say this all the time, but getting this sort of insight from you & our team is invaluable! Admittedly, I have to agree that our colleagues in GTM are some of the best out there. We all put so much time and effort into our culture, inclusivity and making work meaningful, it's great to see folks feel the same. In regards to our close working relationship with Indeed: I hear you. I believe we've made some incredible improvements to how we partner (big shout out to our leaders, Ops Teams, etc.) -- but there is always room to get better. If you have ideas and suggestions around how we can be more transparent from the top down, please know my door is always open, I'd love to hear from you! - Brett Runyan, VP of GTM

    7. 5.0
      Current Employee, more than 1 year

      An honest view of Glassdoor

      Feb. 21, 2023 - Sr. Manager, Product Management in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Culture is like nothing I've experienced before. Co-workers truly assume good intentions, I haven't encountered any snarky or pretentious people. If you make a mistake nobody belittles you for it. - The mission is really important. Hiring seems broken everywhere, and Glassdoor is genuinely trying to fix it. -Benefits are quite good, with great health insurance family plans and wellness options like Classpass - Work life balance actually means something. I generally start and end my day at reasonable times and rarely need to work beyond that. Unlimited PTO and ability to actually use it is also great -Transparent leadership

      Cons

      - Many of Glassdoor's products do not work very well. Job matches in particular have been wonky for a long time and frustrating to use, especially compared to LinkedIn. - Strategic direction could be more clear - Smaller company so fewer lateral growth opportunities, although you can definitely get promoted

      Continue reading
      1 person found this review helpful
    8. 3.0
      Current Employee, more than 3 years

      Ignorance and Ego Destroy Collaborations

      Feb. 21, 2023 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work being done here matters to the larger world.

      Cons

      Some engineering leaders care more about shipping the absolute bare minimum as fast as possible and hitting arbitrary, poorly-defined milestones than they do about listening to anyone with ideas or opinions which differ from their own. Quality is an afterthought. No time is allowed for substantive, cross-discipline collaboration. And some engineers/managers are more inclined to rewrite their coworkers' code to match their own ideas for how to do things, less inclined to accept when something isn't "perfect," and disinclined to work together to define clearer definitions of done. Yet they expect others to wrap up as soon as something is good enough and chuck it over the fence to others without regard. This is one of many double standards. Things used to be much more collaborative here. What changed? When did people stop caring what others think?

      Continue reading
      1 person found this review helpful

      Glassdoor Response

      Chief Technology Officer (CTO)

      Thank you for your feedback and for leveraging our platform to provide it. I agree that quality should never be an afterthought. We should never compromise on quality. In fact, as you know We Build Quality is one of our principles and we should be doing all we can to ensure we are living by our engineering standards. To the extent you are comfortable, I would recommend leveraging one the of the many channels we have for surfacing your feedback in more detail. Those channels include engineering huddles, engineering slack, skip level meetings with people above you manager including a meeting with me. Thanks again! Hope we address these concerns soon. - Rodrigo Oliveira, Chief Technology Officer

    9. 5.0
      Current Employee, more than 1 year

      The best company I've ever worked for.

      Dec. 6, 2022 - National Account Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As you can imagine, the culture at Glassdoor is AMAZING! They do a really good job of hiring the right people, so everyone that works here is a great addition to the team, at all levels. It can be a challenging role, however I always feel I have the best support system when needed. Everyone that works here is treated like an adult, with no micro management, no big KPI's etc. You are trusted to do your job and encouraged to perform well. The commission is structured very well, with all employees earning a healthy salary each month / quarter. Both the teams in EMEA and US are extremely diverse, with a transparent roadmap of where the company wants to be moving forward. I love working at Glassdoor!

      Cons

      Being partnered with Indeed, I think the CRM's need to be integrated to make our jobs a lot easier and smoother. other than that, I have no cons of working here.

      Continue reading
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      Glassdoor Response

      VP of Go-To-Market

      Thank you for such a thoughtful and energetic response! We are thrilled to have you a part of our team. One thing I've always been so proud of at Glassdoor is our ability to grow and succeed by trusting our teams to focus on the right things. In a fast-paced world, it can be easy to get distracted or lose sight of what's ahead of us, but our GTM organization continues to lean in and produce incredible work. When it comes to the partnership with Indeed, we certainly hear you and know that simplifying our work streams and adapting our working relationship through technology is top of mind. Trust me, I'd love it as much as anyone! With that said, these things take time and need to be done thoughtfully and methodically-- otherwise we'll go right back to square one! Thanks again for being such a valued member of our team. I can't wait to see what you'll continue to accomplish! - Brett Runyan, VP of Go-To-Market

    10. 5.0
      Current Employee, more than 1 year

      Incredible employer to build career

      Mar. 10, 2023 - Business Strategy Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've had an incredible time at Glassdoor - It's one of the most supportive work environments, and we truly feel like we're doing impactful work. There's a lot of interesting transformation that the company is doing as we continue to integrate with Fishbowl, and I'm excited for the company's future

      Cons

      As the HR tech world sees a slight downturn with layoffs and reduced hiring, the next year won't be easy for Glassdoor

      1 person found this review helpful
    Viewing 1 - 10 of 884 Reviews
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    Glassdoor Reviews FAQs

    Glassdoor has an overall rating of 4.3 out of 5, based on over 970 reviews left anonymously by employees. 89% of employees would recommend working at Glassdoor to a friend and 72% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has improved by 3% over the last 12 months.

    89% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Glassdoor 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

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    Company Updates

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    Glassdoor

    8 days ago

    Diversity and Inclusion
    We believe in workplace transparency and promoting pay equity. This week, to celebrate Equal Pay day, we are highlighting Best Places to Work companies with women CEOs. Read more about their stories:
    Shared image - Lessons from eight women CEOs on leading Best Places to Work - Glassdoor Blog
    Lessons from eight women CEOs on leading Best Places to Work - Glassdoor Blog
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    Glassdoor

    15 days ago

    Employee Story
    Today is International Women's Day — a day meant for sharing stories about the women who empower and inspire us. Our DEI Program Manager, Raven Bryant, shares her story: "Today I want to celebrate all the women in my village. Especially my Mother, Grandmothers and my Great Grandmother (Granny). With them as my blueprint I learned very young I may be small in size but my voice, my life, and my impact will be big. They taught me that “it’s not always about me” sometimes it’s about making things easier or better for the women that will come after me. I'm grateful for all the lessons, hardships and sacrifices they endured and shared with me to make my journey less painful."
    Shared image - Raven Bryant, MA on LinkedIn: #grateful #iwd2023 #ourstories
    Raven Bryant, MA on LinkedIn: #grateful #iwd2023 #ourstories
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