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Firstsource Solutions

Engaged employer

Firstsource Solutions Reviews

4.1

82% would recommend to a friend

(7 total reviews)
avatar

Ritesh Idnani

89% approve of CEO

83% positive business outlook

Reviews by job title

7 reviews
2.0
Jan 7, 2025

Work place experience

Recommend
CEO approval
Business outlook

Pros

relaxed culture, engagement activities, supportive groups

Cons

no growth, bad leadership, minimum salary package

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Firstsource Solutions Response
1y
Thank you for your feedback, We are pleased that you appreciate our relaxed culture, engagement activities, and supportive groups. We strive to create a work environment where employees feel valued and engaged, and it's encouraging to hear that this is recognized. Growth opportunities are an important part of career satisfaction. While we offer internal movement options and align salary packages with company standards, we are always open to reviewing ways to improve professional development opportunities for all team members. We agree that listening to clients and delivering what they need is crucial for maintaining strong relationships and ensuring the highest level of service. We are committed to fostering an environment where our team can deliver results effectively while also maintaining positive, honest communication with clients.
5.0
Nov 29, 2023
Recommend
CEO approval
Business outlook

Pros

Supportive diversified work environment and good opportunity to grow

Cons

Less pay, enormous amount of pressure

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are thrilled to receive positive feedback about our supportive and diversified work environment. Creating an atmosphere where every team member feels valued, included, and has opportunities for growth is a top priority for us. We are dedicated to fostering a workplace culture that encourages collaboration, innovation, and continuous learning. We understand the importance of fair compensation. We will conduct a comprehensive review of our pay structures to ensure they align with industry standards and adequately reflect the value of our employees' contributions.
3.0
Mar 3, 2023
Recommend
CEO approval
Business outlook

Pros

Interesting and varied job Regular shifts Friendly, supportive environment

Cons

Minimum wage Zero progression unless you live very near the in house call centre Somehow working there I feel like a number, disrespected and totally under-appreciated

Viewing 1 - 3 of 7 Reviews

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