Feefo Reviews | Glassdoor.ca

Feefo Reviews

Updated 13 August, 2017
25 reviews

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4.7
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Andrew Mabbutt
12 Ratings

25 Employee Reviews

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  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDE
    Former Employee - BDE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Feefo full-time (More than a year)

    Pros

    Very good company culture and people

    Cons

    Growing company so constant changes in focus

    Advice to Management

    Keep focus on the innovations


  2. "Young, innovative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Petersfield, England (UK)
    Current Employee - Anonymous Employee in Petersfield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feefo full-time (Less than a year)

    Pros

    I've been working at Feefo less than a year and it's worlds apart from anywhere I've worked before. Most people who work at Feefo have a real passion for the platform we sell and really buy into the company. There is a lot of room for career progression and development and your ideas are listened too. I also think that being based on a dairy farm in the hampshire country side is a very appealing to some!

    Cons

    Still a lack of processes for a company this large, but this is being recognised and things are starting to change.
    Benefits could be improved - especially the pension scheme

    Feefo Response

    19 Jul, 2017 – HR & Talent Executive

    Thanks for your review, it's great to hear that you're enjoying your time at Feefo. We strive on helping employees reach their full potential which is why we're so focused on career progression... More


  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feefo full-time (More than 5 years)

    Pros

    The people I work with are great and the bosses aren't to bad either.

    Cons

    It smells abit in the summer due to being on a dairy farm

    Feefo Response

    19 Jul, 2017 – HR & Talent Executive

    Thanks for your review! It's great to hear that you're enjoying your time at Feefo. There's a real sense of belonging which is why I believe most people love working here!


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  5. Helpful (1)

    "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Petersfield, England (UK)
    Former Employee - Anonymous Employee in Petersfield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome working culture. They trust in the staff they have.

    Cons

    Progression isn't always there. May be due to their growth period and still finding their feet as a company.

    Advice to Management

    Look after your long term staff.

    Feefo Response

    13 Mar, 2017 – Head of HR

    Thanks for your review! We have just celebrated our 7th birthday and it is amazing to see how much our phenomenal team has grown . As we get bigger we are seeing more opportunity for growth and... More


  6. Helpful (1)

    "The Global Feedback Engine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Acquisition Executive in London, England (UK)
    Current Employee - Client Acquisition Executive in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feefo full-time (More than a year)

    Pros

    So far my experience with Feefo has been brilliant, The management is super amazing to work with. Great product/solution and very effective than majority of the other reviews platform out there.

    Great locations to work from, London, Petersfield and other countries like US, Australia, Hong Kong.

    Great commissions, if you love sales!

    Cons

    I haven't come across anything so far that I can mention in this box.

    Feefo Response

    11 Jan, 2017 – Head of HR

    Great to hear that you are enjoying your time at Feefo. As we continue to grow, we are always keen to make sure that we are leading the way, recognising and rewarding our fabulous team and... More


  7. "A company that thrives on success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical
    Current Employee - Technical
    Positive Outlook
    Approves of CEO

    I have been working at Feefo full-time (More than a year)

    Pros

    Strong Direction
    Accessible Management team
    Encouragement to share ideas and skills
    Wealth of experience
    Location (next to a working dairy farm!)
    Regular employee events

    It sounds really trite but I genuinely enjoy coming in to work.
    We look out for each other, share in successes and give encouragement when things don't go to plan.

    Cons

    lack of on-site catering
    may develop aesthetic attachment to cows

    Advice to Management

    Keep pushing forward with the vision.

    Feefo Response

    11 Jan, 2017 – Head of HR

    Thanks for your review and we are really pleased to hear that you enjoy working at Feefo. We are continually striving to create a collaborative and supportive environment at work, and recognising... More


  8. "Staggeringly disorganised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Feefo full-time (Less than a year)

    Pros

    Nice location, if you don't mind the smell of a cow shed.
    Free tea and coffee

    Cons

    Colossal problem of office politics, back-stabbing and egos.
    Poor pay and benefits.
    Senior managers constantly bickering in the time I was there.
    Entire company geared around sales, not product development.
    Difficult to complete any projects as management structure was basically non-existent.
    Ridiculous staff turnover.
    Badly disorganised.

    Feefo Response

    3 Feb, 2017 – Head of HR

    Hi there, really appreciate your comments..I do think that you must have had a bad experience personally as we really are very proud of our fantastic retention rates of people who join Feefo (maybe... More


  9. Helpful (1)

    "Great Company to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Feefo full-time (More than a year)

    Pros

    Lots of opportunity to work on projects spanning the entire business - company is continually growing so lots going on, employee freedom to own your role and define how you execute it, accessible management team - nice company to work for in general.

    Cons

    If you love processes, procedures and structure, you'll probably struggle a little bit.. but who wants to be tied up in red tape anyway?

    Advice to Management

    You're only as good as your team

    Feefo Response

    22 Jul, 2016 – Head of HR

    Thanks for your feedback! We are pleased that you enjoyed your time at Feefo. As we continue to grow and develop, the amazing work done by the entire team is always and will always be valued and... More


  10. "A truly wonderful business to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Feefo Places Executive in London, England (UK)
    Former Employee - Feefo Places Executive in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Feefo full-time (Less than a year)

    Pros

    Wonderful culture and great people to work with. Wonderful location and a real feeling throughout the company of work hard, play hard. Career progression was fantastic as you could see the hard workers were rewarded with increased responsibility.

    Management were very down to earth and always more than willing to give a helping hand. Individual achievement was fantastic, you genuinely felt as if your success was a success for the whole company. Commission structure for sales team was more than fair and accurately reflected hard work. Thoroughly recommend to anyone.

    Cons

    While I was there I complained about the odd thing (Office being out of coffee and that sort of thing!) but in hindsight there really wasn't any cons. Would still be here today but was offered a professional opportunity of a lifetime which i just couldn't turn down. Wouldn't hesitate to return if given the chance.

    Advice to Management

    As the business expands, ensure you value everyone the same as you do now. It really is powerful to know an employer values you.

    Feefo Response

    16 May, 2016 – Head of HR

    Thank you for your great review! We really do value our amazing Feefo family and are lucky to have so many talented people being a part of our ongoing success. It is always sad to when someone... More


  11. "Good company and Benefits with a refreshing culture and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Feefo full-time (More than 3 years)

    Pros

    I worked at Feefo for several years, and saw it grow from a cottage industry to the Global brand it is today. Management are supportive - there is a real work hard, play hard culture, and if you are hardworking and believe in what you do you will succeed. It's refreshing that in the SaaS the solution has identifiable and tangible benefits, and merchants using the solution are very happy. So its a product that the customers love as much as the team who create and manage it.

    Cons

    There are no real cons - the location is beautiful and emphasis on team events - I thought they were excellent.

    Advice to Management

    Keep doing what you are doing - employ the very best people, and continue to develop the software to remain innovative.

    Feefo Response

    25 Apr, 2016 – Head of HR

    Thank you for your review - it's great to hear that you enjoyed your time at Feefo as we started to grow this amazing team and company - strong foundations for a strong future!


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