This is the least inclusive company I have ever been in contact with - Key Leader lululemon Employee Review

1.0
Jul 6, 2021
Recommend
CEO approval
Business outlook

Pros

There were absolutely no pros at the location where I worked. *I would give 0 stars if it allowed for that

Cons

I worked at lululemon on two separate occasions. After leaving the first time I thought maybe I had not given the organization a fair chance, so years later I returned. I began as a part-time educator and worked my way up to a full time Key Leader and ended up being with the company for two years until I absolutely could not take it any longer. They constantly claim inclusivity but that is only true if you agree with upper management and have the exact same values as them, anything less is not accepted and you are forced out of the organization by passive aggressive bullying. They did offer some pay during Covid when stores were closed and this was considerate of them. Once the doors re-opened all bets were off. Working in a leadership role was detrimental to my mental health. I would leave the store and actually be inside of the store always feeling less-than because I did not align with the values of other leadership. Because of this I was forced to take their criticism and feedback, often crying in the back room of the store because of a particular assistant store manager who ruined our entire operation. Leadership would ask you to give feedback but when you did give it to them they would make excuses or say that your feedback was not relevant and totally disregard it. I often tried to voice my concerns and feedback within the store and they would tell me it "didn't land correctly" and then make excuses for their behavior and say that nothing they had done was incorrect or wrong. The store manager was so disengaged from what was going on inside of the store that she left most of it to the ASM who ruined the entire operation by choosing her favorite employees and showing favortism outwardly to them in front of others. She would take certain people in the back to chit chat while leaving others on the floor to run it alone. It was OK for employees to come in and speak about defunding the police, politics, ask people if they were vaccinated, etc. but if you showed a slightly different view or disagree you were shunned. I feel that I was forced out of the organization by the ASM and the SM, as well as an SM from another store where I interviewed. I will never recommend this organization to anyone that I come in contact with because of the way that I was treated. It was absolutely horrible.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team culture Inclusive environment Great compensation and generous benefits

Cons

Nothing that I can think of

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits with the sweaty Pursuits is good and the insurance is good too! You get a team that you get to put together and get to know them and see what works for you guys to be successful in a processing shift!

Cons

The nights are long and very overworked. They ask a lot from you and usually they put the business before you. It’s always we need this and that from the managers but not actually taking time to help or to actually see that we are trying our best and if they actually worked a shift with us and saw the struggles they would understand more. They think it’s easy, when the weight of the store depends on us. You are also qualified as a Guest Experience lead since you have to do both trainings so the management do over utilise that and you will be doing two jobs. Even though it says in the description to support the floor but there’s a difference between supporting from time to time and doing it all the time where you are running the floor and the back at the same time but they’ll say “oh why isn’t this done?” Maybe because you’ve told me to help you out ? The are also very selective about who moves up to be a manager. No work life balance at all!

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