Loved the Team, Lost Trust in Leadership - Visual Merchandiser Team Lead lululemon Employee Review

3.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

The team was genuinely the best part of working at lululemon. Very fun, collaborative environment on the floor, and I made friends I’ll have for life. Coworkers were supportive, creative, and great to work alongside day to day. The employee discount was also a huge perk at the time, especially when sale items were still discounted at 75% (this has since been removed). The brand itself is strong and visually inspiring.

Cons

There was a significant amount of internal politics, particularly at the management and district level. Our store manager was knowingly managing two stores at once for additional compensation while being fully aware that our location was scheduled to close. Despite this, an assistant manager was brought on with the promise of becoming a store manager, without transparency about the store’s future. This created false expectations and ultimately felt misleading and unfair to the team. The district manager appeared primarily focused on sales performance and protecting her bottom line, with little regard for employee well-being or long-term impact on the store team. Upper management overall seemed to prioritize profit and brand aesthetics over honesty, accountability, and employee investment.

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lululemon Response
4mo
Thank you for taking the time to share your experience with us. Connection and collaboration are incredibly important to us, and we love to hear that the relationships you built were a meaningful and positive part of your time at lululemon. We also appreciate your candid feedback around leadership and transparency. While store operations and business decisions can vary based on timing and location, we're always working to strengthen communication, accountability and how we support our teams through change. Feedback like this helps us continue evolving how we lead and care for our people. We wish you all the best in what's next and thank you for the contributions you made as part of the lululemon community.

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5.0
May 16, 2026
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Pros

This is Great at lululemon

Cons

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2.0
Jun 8, 2026
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Pros

The benefits with the sweaty Pursuits is good and the insurance is good too! You get a team that you get to put together and get to know them and see what works for you guys to be successful in a processing shift!

Cons

The nights are long and very overworked. They ask a lot from you and usually they put the business before you. It’s always we need this and that from the managers but not actually taking time to help or to actually see that we are trying our best and if they actually worked a shift with us and saw the struggles they would understand more. They think it’s easy, when the weight of the store depends on us. You are also qualified as a Guest Experience lead since you have to do both trainings so the management do over utilise that and you will be doing two jobs. Even though it says in the description to support the floor but there’s a difference between supporting from time to time and doing it all the time where you are running the floor and the back at the same time but they’ll say “oh why isn’t this done?” Maybe because you’ve told me to help you out ? The are also very selective about who moves up to be a manager. No work life balance at all!

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