Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      WorkWave

      Engaged employer

      WorkWave reviews

      Starts well, but 100% doesn't end that way... - Anonymous employee WorkWave Employee Review

      1.0
      Aug 7, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Free Lunch (4 out of the 5 days) -Most lower-level coworkers are willing to help you out -Some of the events that the company hosts are fun to participate in

      Cons

      -The onboarding process is ROUGH to say the least. You get a good start, but it reverts to startup-quality onboarding where you're almost on your own in some departments. -Benefits could be better (insurance-wise) -There is NO true internal movement unless it's out of necessity here. Job requirements are so high that internal applicants DON'T apply as they're told they don't meet the minimum. -There are no resources for you to learn how to move up or out of your position. They were in the process of creating a new structure for this, but it's just a structural change, not assistance with how to actually be better. -Once you find out your worth, you'll find that pay is not the greatest here. It could be worse, but don't be surprised if you're making less than others as a higher tiered employee. -The lack of product knowledge across the board makes it REALLY hard to get help when trying to address something (from how to market to how to support, it's a shame when nobody seems to know exactly how the newest features work besides one person) Lastly, upper management seems to be it complete disarray when it comes to the VPs. There's no communication between lower level and the C-level so nobody's ever on the same page, and it generally is very hard to get the right message about the company, its future, and your future when different people tell you polar opposites about what's going on.

      avatar
      WorkWave Response
      6y
      I'm sorry to hear of your viewpoint. We have had over 40 internal promotions and transfers so far this year, including transitions between teams and departments, so there is certainly opportunity for continued growth. I see you're no longer with the company, so you missed out on the exciting news we shared this week that we were able to secure a 0% rate increase on medical benefits for our employees, and simplified our plans for easier use. We'll continue to share our progress with everyone in the organization through our monthly town halls and other channels as we completely agree that successful and consistent communication is the cornerstone of our continued growth. We wish you all the best in your career!

      Explore other reviews about WorkWave

      5.0
      Apr 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This is an out with the old and in with the new story. Don’t believe everything you read from negative reviews. The companies new leadership is doing EXACTLY what should have been done over 5 years ago. If you’re a solid worker with talent and seasoned experience outside of WW you’ll fit in with the new first string team members. We are working on things that the past teams should have completed years ago and now it’s actually going to happen. That’s a comeback kid story for sure.

      Cons

      Based on my pros you can guess there are some folks who have been let go recently and some others who are left and have feelings about it. The cleaning out of the old and the wave of incoming new people is a pro not a con some people need to get with that program and perform or exit. Don’t let those bad attitudes stop you from joining, they can see themselves to the door as quickly as you can come fill their seat.

      1.0
      May 18, 2026
      Collections specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited PTO and remote work.

      Cons

      The company is owned by 4 private equity firms. They do not allow you to make any collections efforts. The department policy is to call twice and send multiple emails for payment. At the end of the month they end up writing off hundreds of accounts and pl ing them for collections. They make no effort to work with their customers especially if they are having financial difficulties. They have no contracts department to actually review when a customer has to cancel. If you sign a 1 year contract for certain cost in the middle of this contract they will issue a price increase. It’s a hard job especially when you can’t help these customers and you are constantly getting yelled and cursed at by the customers. take this job at your own risk.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: WorkWave jobs | WorkWave salaries | WorkWave benefits | WorkWave interviews
      WorkWave reviewsWorkWave review