Waitrose Supermarket Assistant- FOH Cafe - Food Service Assistant- FOH Cafe Waitrose Employee Review

4.0
Aug 29, 2015
Recommend
CEO approval
Business outlook

Pros

-Genuinely a really nice atmosphere to work in. -Tend to get a good variety of team members, which makes for a good and friendly working environment. -Great for getting overtime, I never struggle to find overtime hours if I need them. -Always seem to be happy to cross-train you in other areas of the store. Good if you want to develop skills in more than one area and makes things a bit more interesting. -Obviously the Partner discount card for Waitrose and John Lewis, the annual bonus, time and a half on Sunday's and Bank Holiday's. Numerous other benefits and discounts you can get- there's a whole handbook of them!

Cons

-Extremely under-staffed. Are very cautious about hiring new staff to replace people who have left. Puts everyone under a lot of pressure, and can often effect the performance of the store and customer satisfaction which is not good. -From my personal experience, managers can be hard to communicate/ get in touch with. -Can be hard to get time off unless booked quite far in advance.

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
Business outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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