Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 993 reviews)); "Good benefits and flexible with hours" ((in 549 reviews)); "Pretty nice staff and nice to help out people" ((in 496 reviews)); "Staff are friendly and nice" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 333 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "Xmas hours are long and stressful" ((in 273 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose redundancy and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose Reviews

3.8

67% would recommend to a friend

(8,745 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Oct 14, 2025

great

Customer service

Recommend

CEO approval

Business outlook

Pros

greeat business that puts their people first

Cons

none its a great place

4.0

Dec 8, 2023

Decent

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Ok part time job probably better than competition

Cons

What you would expect for this sort of work

3.0

Sep 13, 2023

Overworked and Underpaid

Team manager

Recommend

CEO approval

Business outlook

Pros

Working for a purpose driven business and the countries biggest partnership is a great point of pride

Cons

The management roles in stores are tough given the loss of talent in restructures and internal candidates where most of the hiring is done are paid much less than market rate with performance based pay suspended this is a challenge.

Viewing 1 - 3 of 8,745 Reviews

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Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant (Jersey)

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Gillingham, South West England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant, Team Leader