Waitrose Reviews | Glassdoor.ca

Waitrose Reviews

Updated 16 December, 2017
1,015 reviews

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3.7
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Approve of CEO
Waitrose Managing Director Rob Collins
Rob Collins
210 Ratings

1,015 Employee Reviews

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Pros
  • good pay with the opportunity to work overtime (in 126 reviews)

  • 5% john lewis and 15% i think for waitrose) (in 115 reviews)

Cons
  • Difficult to be given more responsibility when only part time (in 35 reviews)

  • Can involve long hours, however this is down to what the partner is ready to commit to (in 26 reviews)

More Pros and Cons

  1. "Competitive Pay and Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose part-time

    Pros

    The employees are cared about, the John Lewis Partnership is great for that. The discounts are great and there are a load of additional perks to cash in on if you work here. Pay moved up quickly and started at a high rate.

    Cons

    Experience can vary store-to-store.


  2. "Great part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Staff - Checkouts
    Former Employee - Customer Service Staff - Checkouts
    Recommends

    I worked at Waitrose part-time (More than a year)

    Pros

    Partnership bonus, great benefits e.g. o2 tickets, great pay for student, nice staff

    Cons

    Work could be repetitive, hard to get promotion

    Advice to Management

    Rotate sections for staff


  3. Helpful (1)

    "Good for college and uni students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Competitive pay, friendly colleagues, community feel

    Cons

    Cost-cutting measures have led to less perks for employees eg. less paid breaks


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Waitrose supermarket assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A friendly atmosphere and positive business structure

    Cons

    micro management poor in many cases in areas such as pay and holiday


  6. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waitrose part-time

    Pros

    Good wage, good people all round

    Cons

    Depending on what area you work in, can be fairly demanding


  7. Helpful (1)

    "Mixed experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shopfloor Assistant in Bristol, England (UK)
    Current Employee - Shopfloor Assistant in Bristol, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waitrose part-time (More than 3 years)

    Pros

    Excellent initial training, on-the-job skills development, good range of competencies encouraged, good pay, satisfactory hours

    Cons

    Changeable employee rotas mean sometimes employees are left on their own (chronic understaffing), little opportunity to progress, management don't always agree on processes

    Advice to Management

    If you train a Partner to work in an area, let them work there. Standardise management policy to prevent confusion. Be stricter on Partners who are off sick without evidence.


  8. Helpful (1)

    "Delivery Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waitrose part-time

    Pros

    Decent money.
    Good amount of responsibility.

    Cons

    Pressure to be on time.


  9. "Enjoyable and valuable"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Strong teamwork and Waitrose are notorious for being a company that cares about its staff. Good place to develop skills

    Cons

    Structure of work is sometimes disjointed. Can lead to a confusing and hindered working environment


  10. "Supermarket Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Waitrose part-time (More than a year)

    Pros

    Money is above average pay

    Cons

    Tasks are mundane and repetitive


  11. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Sudbury, East of England, England (UK)
    Former Employee - Sales Assistant in Sudbury, East of England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Waitrose (More than a year)

    Pros

    Friendly and supportive team. Good bonus,

    Cons

    Hard work, sometimes is understaffed.


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