Not impressed by management - Customer Assistant Waitrose Employee Review

3.0
Feb 28, 2018
Recommend
CEO approval
Business outlook

Pros

Can work hours above contract; discount at Waitrose and John Lewis; decent customers

Cons

A lot of management lack people skills; "learning" done by online training - often given after you've had to figure it out yourself; understaffed very often and customers complain

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5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
Business outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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