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      Your needs are not important. - Customer Service Representative Uber Employee Review

      2.0
      Apr 22, 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Very nice and smart coworkers. Working from home. Somewhat interesting work.

      Cons

      Scheduling system is very challenging - most work odd hours and/or 6 days a week. No opportunity for advancement, just advanced work at the same pay. No PTO or health benefits whatsoever. No tangible recognition from management. No job security.

      avatar
      Uber Response
      10y
      Thanks for your comments. Per your request, I've passed the not along to customer service leadership. -Andrew

      Explore other reviews about Uber

      5.0
      Apr 27, 2026
      Driver
      Recommend
      CEO approval
      Business outlook

      Pros

      I love the flexibility this job gives me.

      Cons

      No downsides that I can think of at the moment

      5.0
      Jan 6, 2016
      Operations and logistics manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

      Cons

      The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

      271
      avatar
      Uber Response
      10y
      Great review, thank you!
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