Buggy program with virtually no support. Pun intended. - Driver Uber Employee Review

1.0
Dec 31, 2016
Recommend
CEO approval
Business outlook

Pros

You can work when you want but dont expect to make anything over minimum wage once taxes and wear and tear on your car is figured in.

Cons

No immediate support for the driver or the rider. If you make a mistake your dealing with an application that doesnt allow you to fix mistakes. Very poor functionality in the design of the app. When the app boggs down you may unintentionally drop off riders in the app but not from the ride. Thats only one of many simple issues that design of the interactive screen could be deaigned to keep from happening. But their help or support doesn't understand any problem you contact them with until about 4th or 5th email. Even then by the time you get that far ya just figure its too much of a hassle to try to correct innacuratceys. So they win keeping fares rhat you shoild have been paid for. Get used to it if you bel8eve the hype of their commercials. Looking at switching to lift. Working for uber for a month is the best advertising for lyft.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, Good projects and really good compensation

Cons

Too many hours of working near deadlines

5.0
Jan 6, 2016
Recommend
CEO approval
Business outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

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Uber Response
10y
Great review, thank you!
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