Product leadership doesn't know what they're doing - Anonymous employee Tucows Employee Review

3.0
May 27, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Work life balance -Supportive team -Growth opportunities/career development -If you don't like what you're working on anymore, you can switch to something else

Cons

Product leadership lacks the ability to not only formulate a vision, but they also seem to be incapable of communicating their plans to those they work with. For example, there is no established process of creating or sharing out product roadmaps, and yet we continue to hire more and more product managers seemingly week by week. We need to be allocating resourcing to hiring more engineers, not product managers! There are individuals who hold positions of power on the product management leadership team who should absolutely not be there, and yet they're getting promoted... There are SOME great product managers, but they can only be so good when the direction their given is subpar. Then there are others who I question how they even got hired. To say that product management leadership is mediocre would be a compliment. No place is perfect, and there's so much good about the company, but what's going on within product management across the business units (esp Ting) doesn't make much sense. Oh and there is no such thing as pay transparency here which is just backwards.

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Tucows Response
4y
Hi there! Thank you so much for your feedback. We appreciate the time you've taken to help us better understand your experience and where we need to do better. Rest assured, our people team is dedicated to reviewing, evaluating, and acting on each piece of feedback we receive. We understand that giving feedback is not always the easiest. We'd love to hear more about your experience and make sure the appropriate leadership hears your comments so they can respond and act accordingly. If you can, please reach out to a member of your people team, or you can send an email (anonymously) to talktous@tucows.com. We'd love to work with you and help us grow as a company and employer. Thank you!

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Great people to work with at hover

Cons

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Tucows Response
1y
Hi there! Thank you for leaving a review. We are happy to hear that you enjoy working at Tucows!
2.0
Jul 13, 2025
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CEO approval
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Pros

I was able to accomplish a lot during my time there, and cross-functioning teams that I worked with were always appreciative of my efforts and contributions.

Cons

Colleagues were generally unwilling to help onboard or explain technical details, and there was little interest in taking ownership of the project beyond dictating their preferred approaches. Support for learning or adopting technology was severely lacking, and team contributions to actual development work were non-existent (commit log during this time period can prove this). Discussions often drifted into lengthy debates on theoretical or unrelated technical topics rather than focusing on practical solutions. Overall, it felt like there was more emphasis on control than on genuine teamwork or shared progress. There also seemed to be an ongoing struggle among team members to assert themselves as leaders, with more focus on dictating how they think software should be built and teams should function (with continual emphasis on their expertise and where I sit in the team hierarchy) rather than delivering high-quality software. Even after raising concerns, the toxic atmosphere persisted, as some seemed more interested in positioning themselves as leaders to compensate for their lack of technical ability.

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