More tiring that I thought it would be - Anonymous employee Tim Hortons Employee Review

4.0
Aug 21, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Fun, fast paced environment, always busy so time flies by -In depth training: online and on the job -Teaches you how to be patient and deal with unreasonable/rude customers -Regular customer base -Staff are very friendly and welcoming -Cleanest restaurant I have ever worked at

Cons

-You have to know how to do a lot of things fast and accurately: they first train you on the till, making hot and cold coffee orders then you advance to drive through which is super hectic, followed by sandwich bar and lastly the production area, where you bake donuts and prepare all the vegetables, eggs, meat etc. - Work load can be really tough at times, making you feel underpaid

Explore other reviews about Tim Hortons

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Good hours and can pick up overtime

Cons

Very stressful environment and can be busy at times.

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Not bad and Fast paced.

Cons

Needed better district management that wasn’t a ploy for egos.

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