The owners and management is ridiculous! They gossip, they yell, they're rude, they treat their employees like dirt. They except perfection out of you, and if you mess up they either fire you, dump your hours, or yell at you; and all this you're dealing with for a measly minimum wage (by the way, theres no way you're getting a raise). I clearly remember how I once puked at work, and had to sit there till the owner showed up for 40 minutes (mind you while I was still puking), and only then did they let me go home, and to add to that they cut my hours to only 8hrs a week, because the manager told the owner that i was "faking puking" ... I was afraid to leave work when I found out that I had a case of the flu, so i had to work through it, I can't even imagine how many people i got sick there, and they saw me coughing and unwell, and still said nothing about it: I think its really unprofessional when your customers have to be subjected to your employees illness.
Oh, and don't except to get any time off, I had Christmas plans with my family and I asked for a few days off 3.5 weeks ahead of time and the owner flat out told me "no!" ... even though the policy is that if you give 2 weeks notice its acceptable, and then I got punished even more and she even cut my hours down to nothing.
And to add to all this working there during the actual shift was hell! They were so disorganized I had to run back and fourth several times to grab donuts because the showcase was often empty and some of the donuts weren't even placed in it to begin with; all this and while taking other orders and making sure that the cars got through the drive through in under 30 seconds, which is totally unrealistic especially if people get for example a mocha latte and a breakfast panini (all time consuming things to make) and then I got yelled at for voiding things on the POS, because while i was running around sometimes I wouldn't be as careful (on a bad day maybe 10/400 orders, thats 2.5% ON A BAD DAY! )
Overall the job would have been just fine had it been slightly more organized and owned by somebody else, and that did't seem to be happening, so after 6 months I quit.
