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      Sun Life

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      ok - Administrative Assistant Sun Life Employee Review

      2.0
      May 16, 2013
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, nice location, spacious office

      Cons

      likely no room for growth if you are starting off in a satellite office. You would want to move to head office for growth. They work you very hard. Raises are less than inflation yr after yr. It is hard to have your manager in another office than you, they do not realize how busy you really are.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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