Once a fun company - Anonymous- Salaried Staff Softchoice Employee Review

3.0
Sep 6, 2024
Recommend
CEO approval
Business outlook

Pros

They sell a great product, like to have fun and are genuinely nice to work with.

Cons

You have to be in Toronto to get anywhere, they are massively understaffed, and they are promoting the younger people because they cost less. In addition, they are focusing way too much on DEI as opposed to quality work, training, and hiring the right people which is driving down productivity and affecting the customer experience.

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Softchoice Response
1y
Hello, thank you for leaving a review. We're always open to feedback so that we can better serve our customers and people. If you'd like to expand on yours, please email feedback@softchoice.com. Thank you.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
4w
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
3.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging and interesting work. The potential is there.

Cons

Management does not listen and executives are fed bad information to action on. Director and VP level folks control the narrative and make bad decision after bad decision

1
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Softchoice Response
1w
Thank you for taking the time to share your feedback. We understand how important clear decision-making, alignment and communication are, and we’re sorry to hear this has been your experience. We appreciate your openness. Input from team members at all levels is essential to how we improve and grow, and we encourage you to connect with your leader or HRBP to further discuss your concerns.
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