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Softchoice

Engaged Employer

Softchoice

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Softchoice Reviews

4.0

80% would recommend to a friend

(1072 total reviews)

President and CEO Andrew Caprara

Andrew Caprara

82% approve of CEO

Ratings by category

4.2

Culture and Values

4.2

Diversity and Inclusion

3.9

Work/Life Balance

3.8

Career Opportunities

3.6

Senior Management

3.3

Compensation and Benefits

Ratings distribution

5 stars

27%

4 stars

32%

3 stars

20%

2 stars

11%

1 star

9%

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Found 1,072 of over 1K reviews

Updated Nov 18, 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "There is a great culture associated with this organization that is very hard to find in the sales realm.(in 145 reviews)
  • "Great people and met a lot of interesting people through events etc.(in 101 reviews)
  • "Good benefits and RSP matching program.(in 66 reviews)
  • "Good Work Life Balance and very friendly(in 41 reviews)
  • "Great training and onboarding helps you learn the industry(in 38 reviews)
Cons
  • "Low Pay and not enough rewards(in 63 reviews)
  • "Low salary compared to competitors and other jobs in the same field.(in 47 reviews)
  • "The managers are young and say what they think they are supposed to say than to truly connect with their employees.(in 37 reviews)
  • "Poor management and less growth(in 35 reviews)
  • "Very low compensation(in 22 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Softchoice and is not affected by filters.

    1. 5.0
      FEATURED REVIEW
      Dec 22, 2022
      Network Engineer
      Current Employee, more than 10 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company Great benefits Great internal communication

      Cons

      None that I can think of

      Hello, thank you for taking the time to give us a review. We're always working to provide a great experience for our people - including comprehensive benefits, an inclusive culture and great internal communication - so we're thrilled you gave us a 5-star review. All the best!

      1. 5.0
        Nov 10, 2023
        Associate Support Engineer
        Current Employee, more than 3 years
        Toronto, ON
        Recommend
        CEO Approval
        Business Outlook

        Pros

        very good management. listening to each engineer problems

        Cons

        the fact that associate support engineers taking customer's call

      2. Join the Softchoice team
        See Our Latest Jobs
        1. 1.0
          Nov 4, 2023
          Sales Support
          Current Employee, more than 5 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          At this point, none. When I first started under our previous CEO there were some concerns (every job has them - low pay, overworked) but recently I've started to see more and more stress leaves, burnout, feelings of being silenced and questionable behaviour from leaders and HR that are going unaddressed.

          Cons

          Pay has always been below average, but the culture and growth is what kept employees around. Employees are being silently force back to the office and layoffs continue. Operational roles have a large amount of work that can't be accounted for in metrics. If you complain about being over worked or you disagree with something your manager expects/wants because it's unrealistic, be ready to be issued a letter with behaviour issues (that can't be proven) related to the company's "values". Plans are huge, unattainable and very much out of your control. If you don't hit plan as a CAM/EAM, be ready to be put on a performance plan and/or issued a letter leading to dismissal. Success in career development is dependant on your direct manager and how much you're willing to overwork yourself and others around you. Finally and most importantly, mental health is a huge concern at this company. The number of employees taking stress leave has skyrocketed regardless of what part of the company you are in.

          1

          Hello. Thank you for leaving feedback. That experience is not what we want for our people. Please reach out to feedback@softchoice.com. We want to hear more from you and address your concerns.

          1. 5.0
            Oct 13, 2023
            Supervisor
            Current Employee, more than 5 years
            Toronto, ON
            Recommend
            CEO Approval
            Business Outlook

            Pros

            - Work/life Balance - Good support and career growth potential - More easy-going environment when possible, but also very busy at times - Make genuine strives towards improving the company - Great healthcare plan - Tons of real focus on employee experience

            Cons

            - Salary increases are slow, you will need to move up if you want decent pay bumps - A few bad apples can cause a lot of headaches, but Softchoice does make an effort of rooting them out

            Thank you for recognizing our strengths and providing feedback.

            1. 3.0
              Nov 18, 2023
              Network Analyst
              Current Employee, more than 3 years
              Oakville, ON
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Remote work good management good environment

              Cons

              Less opportunities for growth within the company

              1. 5.0
                Nov 2, 2023
                Anonymous Employee
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Strong culture and values. Lots of growth potential for your own career and for the organization. A ton of appetite to try new things.

                Cons

                Sometimes a challenge to navigate internally.

                1. 5.0
                  Nov 7, 2023
                  Territory Sales Representative
                  Former Employee
                  Toronto, ON
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Amazing work culture and co-workers - Great training programs - Interesting industry

                  Cons

                  Pay could be a bit more competitive

                  1. 5.0
                    Nov 1, 2023
                    Inside Sales Account Manager
                    Former Employee, more than 1 year
                    Toronto, ON
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Culture is amazing for Gen Z / Millenials

                    Cons

                    Tough KPIs to hit, consistently changing quotas stop you from leveling up as fast as you can

                    1. 2.0
                      Nov 7, 2023
                      Account Executive
                      Former Employee, more than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Training from partners Job flexibility

                      Cons

                      Low pay Terrible management Micromanagement from leaders

                      1. 5.0
                        Nov 2, 2023
                        District Sales Leader
                        Former Employee, more than 10 years
                        Toronto, ON
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Amazing people, dog friendly and a strong culture

                        Cons

                        Pay was always an issue

                      Viewing 1 - 10 of 1,072 Reviews
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                      Softchoice Reviews FAQs

                      Softchoice has an overall rating of 4.0 out of 5, based on over 1,124 reviews left anonymously by employees. 80% of employees would recommend working at Softchoice to a friend and 66% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Softchoice employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Softchoice. This rating has decreased by -2% over the last 12 months.

                      80% of Softchoice employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Softchoice 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

                      Popular Careers with Softchoice Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      VP of Sales/director of Business Development

                      During the first screening interview I have been asked at times about my job search status and if I am talking to others. While this is probably a question they have no right to ask, I wonder if there is a right or wrong answer. If I say I am interviewing with 2-3 companies, they may feel it is not worth the extra effort to continue the discussion. If I say I am not actively interviewing, it may be a negative sign. Any idea about where they are coming from? (WFH & free agent for a while)

                      1
                      2 Comments

                      Recruiting Coordinator

                      Hello! I have two interviews, one tomorrow & another one on Friday. I'm preparing cause I feel that I'm not very good at them & I hate that. So, I'm researching, taking notes & praying a whole lot lol! Is it okay to refer to notes during an interview? Should I ask interviewer if it's okay? I wanna do my best & feel it'll help some ... a little more confidence I guess!

                      9
                      3 Comments

                      Arizona State University

                      Can someone provide insights into what to expect during a DevOps internship interview?

                      1
                      0 Comments

                      Glassdoor has 1,124 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.