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    Softchoice Reviews

    Updated 17 July, 2018
    505 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Softchoice President and CEO Vince De Palma
    Vince De Palma
    57 Ratings

    505 Employee Reviews

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    Pros

    • "There are many soft perks as well; and the office itself was awesome even before you factor in you can bring your dog to work" (in 26 reviews)

    • "Decent work life balance (role dependent though)" (in 19 reviews)

    Cons
    More Pros and Cons

    1. "Customer Support Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON
      Former Employee - Anonymous Employee in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Softchoice full-time (More than a year)

      Pros

      Great Company Culture
      lots of perks
      make great friends
      lots of room to grow

      Cons

      starting salary is a bit on the low end

    2. "Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Toronto, ON
      Current Employee - Anonymous Employee in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Softchoice full-time

      Pros

      Amazing people and great career growth potential. Softchoice invests a lot in their employees and teaches them about technology, and about sales.

      Cons

      Operational challenges and broken systems

      Advice to Management

      Don't lose sight on your employees well-being when focusing on the bottom line

      3. Join the Softchoice team
      See Our Latest Jobs

    3. "Collections"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON
      Former Employee - Anonymous Employee in Toronto, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Softchoice full-time

      Pros

      Very relaxed environment. You can bring your dog to work. They like to reward employees for hard work.

      Cons

      You are not paid hourly its salary

    4. Helpful (4)

      "Fragmented."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Disapproves of CEO

      Pros

      The people, the dogs. Formerly a great culture, which has deteriorated in the past year. Many good people have left due to the changes, morale is at a low. Disappointed.

      Cons

      Too many fragmented changes to processes, people, policy. High turn over without adequate succession planning. Left hand does not know what the right is doing; management is compensating by enforcing tedious tracking and micromanagement through inefficient CRM systems.

      Advice to Management

      Take time to understand implications to business units and productivity prior to making massive changes.

      Expecting people to do more with less and throwing ineffective systems in the mix will not win over your employee satisfaction or produce the results you seek

      Adding more cooks to the kitchen and over reporting (micromanaging) is not the answer.

      Incentivize your people to deliver results, don’t enforce policies and systems that slow down productivity.

      Mass change in management triggered a series of unfortunate events, disappointed.

    5. Helpful (1)

      "great place"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      good team, young and good benefit

      Cons

      long hours, lots of work

    6. "TSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Territory Sales Representative in Toronto, ON
      Current Employee - Territory Sales Representative in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Softchoice (Less than a year)

      Pros

      fun environment
      great culture
      dogs in the office

      Cons

      Mass recruiting .
      filter people out with the mass recruit
      12 weeks of training

    7. Helpful (1)

      "TSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Softchoice full-time

      Pros

      Great culture, great people, great perks

      Cons

      Softchoice preaches culture yet they're hypocrites.

      You can live by the culture, believe in it, hit your metrics, do well overall and still be let go because your manager doesn't like you.

      Doesn't give ANY feedback to improve on. They say there's no politics.

      It's ALL politics.

      And you wonder why the turnover rate is so high at this company, even at the management level.

      Advice to Management

      Stand by what you preach. Don't be hypocrites.

    8. "TSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      No opinion of CEO

      I have been working at Softchoice full-time

      Pros

      Decent culture, great people working on most of the departments ,opportunity to make good money, genuine effort to create a work/life balance.

      Cons

      Increased pressure to grow at incredibly high rates has created high turnover, lack of resources for sales teams to perform.

    9. Helpful (1)

      "A starter company for most roles"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Softchoice full-time

      Pros

      Softchoice was a good place to word for the period of time I was there. My boss was excellent and really pushed for us to learn, grow and work our way through the business.

      Due to my specific circumstance I was able to get a ton of training and work on interesting projects which have now become part of the Softchoice sales process.

      The Softchoice culture is also really big with the company. This is usually a good thing as it does make it feel like you are working for a particular company with an identity it's trying to build/shape.

      Cons

      Pre-sales does not seem to have a long term positive outlook at softchoice. Career advancement opportunities are limited, and compensation is low compared to the market.

      The culture can also be bad in the sense that it seems to but what there is a lot of focus on over the other things that could engage employees

      Advice to Management

      Figure out a Pre-sales engagement strategy that works and look into paying your Presales people properly otherwise you will have a constant brain drain.

      While culture is great, it will not overshadow noncompetitive pay and having entire orgs be treated like red headed step children (spare the idiom)

    10. "Good Company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Softchoice full-time

      Pros

      Good place to work and company is growing

      Cons

      work life balance. you need to set the expectations from the beginning

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