Softchoice Reviews | Glassdoor.ca

Softchoice Reviews

Updated 16 October, 2017
452 reviews

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3.6
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Softchoice President and CEO Vince De Palma
Vince De Palma
21 Ratings

452 Employee Reviews

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Pros
  • You can bring your dog to work and there are a lot of fun events (in 24 reviews)

  • Company offers benefits like free lunches, monthly beer cart/social gatherings, a work computer to use anytime, and more (in 38 reviews)

Cons
  • There is little work life balance at this company (in 27 reviews)

  • In short, the Senior Leadership Team is the problem (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great job/company to set you up for a long career in IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Seattle, WA (US)
    Current Employee - Inside Sales Account Manager in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    - manager is easy to talk to, supports his team, is there to help when needed, trust his employees to do their job (does not micromanage), has great advice and ideas for assisting you in hitting your goals
    - flexibility - whether is be with hours or working from home or vacation
    - can bring you furry friend to the office
    - lots of free training available
    - Seattle office morale is unlike any other work place
    - supportive management all around
    - monthly celebrations
    - great benefits and medical plan

    Cons

    - pay is not as competitive as it should be
    - days can get monotonous, if you let them
    - can be extremely challenging at times (not sure if that is a con tho :) )


  2. Helpful (1)

    "Good for tech savvy people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSR in Toronto, ON
    Current Employee - TSR in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Softchoice full-time (Less than a year)

    Pros

    Easy start to the job which is basically 3 months not working until you are 'deployed'
    Benefits from day 1
    Nice Toronto offices

    Cons

    NO PRODUCT KNOWLEDGE OR PRICING TRAINING
    They give 'sales training' because they hire idiots then stick you on the phone and tell you to sell.

    Advice to Management

    STOP USING THE ORANGE KOOLAID PHRASE. YOU UNETHICAL, ELITIST MORONS


  3. "Sets its Own rules"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Toronto, ON
    Former Employee - Inside Sales Account Manager in Toronto, ON
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Softchoice full-time (More than 3 years)

    Pros

    The culture at Softchoice is one to be envied. The people you work with become your family, the fund-raising and team building events make working bearable.

    Cons

    There is little work life balance at this company. You are plugged in no matter what role you are in.

    Advice to Management

    Plan ahead for the year with clear goals and objectives. Don't Fumble. Recognize your people with no favoritism.
    Also your employees have great ideas and want to make the company a better more efficient place with the tools they have. Let them. They are in the 'Trenches', they understand what is at stake.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Woah. Blessing in disguise."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Toronto, ON
    Former Employee - Inside Sales in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Softchoice full-time (Less than a year)

    Pros

    - none if you're in sales. Get ready to be in a basement and be replaceable.
    - middleman syndrome. We weren't really necessary nor affordable for companies to use us. Could easily be replaced by a direct buy website.

    Cons

    - 6 month training. Which they then can terminate you for no reason
    - training was ridiculous
    - low paying compared to other sales jobs
    - favouritism
    - even the interview process was horrible. Met with the worst HR lady ever. Gives HR that well earned horrible reputation they're known for. Protecting company interests and not you. Not too much humanity in that.

    Advice to Management

    HR was a joke. Office was dark and depressing.


  6. "Best Launching Pad (and equally great long-term gig)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON
    Former Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time (More than 3 years)

    Pros

    -Sales Training
    -Networking - it's a small industry. You meet everyone from everywhere and always cross paths with people you meet.
    -Growth and Development

    Cons

    -low base salary... but just like every job the real $ is in the commissions.

    Hard Work. Just like every job, you need to grind, and there are no exceptions here. Work smart, get paid.

    Advice to Management

    Remember that staff leave companies because of managers more than any other reason for leaving a company. Love your staff, and ensure they know it, and confirm that you actually know that they know it regularly, or get really good at hiring and training monthly because you will lose a lot of people. Focus on helping your staff grow. Metrics are important, but any conversation you want to bring up metrics, speak about something else first and don't make metrics your only focus. Your sales people do 1000 things daily, they don't need to hear you whine incessantly about just one of those things, even if you think metrics are SOO important (which they absolutely are), making commission is more important than your metric, so put their needs first, be strategic, don't be a parent, be a partner.


  7. "Great culture, poor departmental management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    -amazing culture
    -unique/fun perks (e.g. Beer Cart on first Fridays of each month, dog friendly, free pizza lunch once a month)
    -absence of micromanagement
    -rewards innovation and initiative
    -lots of opportunity to learn

    Cons

    -lack of accountability from people
    -noncompetitive salary
    -turnover seems high and departmental management handles transitions poorly

    Advice to Management

    Please take care of your people like you say you do and do so genuinely. Compensation is average, we get it, but at least ensure that the department has enough coverage for the amount of work there is.


  8. "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Toronto, ON
    Current Employee - Territory Sales Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (Less than a year)

    Pros

    Positive, progressive, people oriented sales culture with plenty of room to advance and grow with the company. Amazing training program called 'Sales Academy' that will increase your sales and business acumen. The Sales Coaches were all very helpful and enabled me to learn a vast amount of complex information in a short amount of time. Sales Coaches push you to achieve your goals and grow your personal brand. If you're focused and willing to withstand many tests and challenges you can quickly get put on a team and set yourself on a path to make a six figure income. There are many success stories at this company! Additionally, they have plenty of fun events, catered meals for staff, beer cart once a month, and they contribute to numerous charitable initiatives.

    Cons

    Training is very intense, so you have to be mentally prepared for a series of tests and presentations. One of their invoicing systems is extremely tedius, outdated and needs to be fully replaced w/Salesforce. More vacation time for first year employees would be nice.


  9. "Purchasing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time

    Pros

    the work environment, staff, culture

    Cons

    salary. growth comes slow, more sales-focused


  10. "Team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Great atmosphere
    Excellent Managers
    Lots of opportunity for career advancement

    Cons

    Pay could be more competitive


  11. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Softchoice full-time

    Pros

    Great office, young energetic staff

    Cons

    Afternoon shift hours preferred days


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