Softchoice Reviews | Glassdoor.ca

Softchoice Reviews

Updated 13 December, 2018
531 reviews

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3.6
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Softchoice President and CEO Vince De Palma
Vince De Palma
70 Ratings

Employee Reviews

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Pros
  • "There are many soft perks as well; and the office itself was awesome even before you factor in you can bring your dog to work" (in 27 reviews)

  • "Decent work life balance (role dependent though)" (in 21 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great Company with a better Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Territory Sales Representative in Chicago, IL (US)
    Current Employee - Senior Territory Sales Representative in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    Been at Softchoice for 3 plus years and still love coming to work every day. Office is full of high-quality individuals in a great location in Chicago. Lot's of catered breakfasts and lunches, vendor happy-hours, Friday beer carts, volunteering opportunities and Softchoice events out of the office are some great perks, but it's the people that make it. The opportunity to make really good money is there if the work is put in and it's some of the best sales experience you can get.

    Cons

    There's a lot to learn and soak in and success is not always immediate, but what you can learn in a short period of time outweighs that in my opinion.

    Advice to Management

    Keep hiring the right people for management positions


  2. "Customer Support Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time (More than a year)

    Pros

    Great Company Culture
    lots of perks
    make great friends
    lots of room to grow

    Cons

    starting salary is a bit on the low end

  3. "Customer Account Management, Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Good Culture
    Great Office and Location

    Cons

    Pay is quite low for Individual Contributors


  4. "TSR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Softchoice full-time

    Pros

    Great introductory job into sales with lots of experiences

    Cons

    work culture can mimic highschool environment

    Advice to Management

    n/a


  5. Helpful (3)

    "Great Company, even better culture, meh pay for the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Toronto, ON
    Current Employee - Territory Sales Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    - Softchoice Sales Academy and hands-on mentorship to enable your success
    - Great people, beautiful office
    - Great work/life balance and work-from-home perks once you are tenured 6 months
    - Phenomenal mentorship from management and upper management
    - strong diversity and inclusion committments
    - Great place to start

    Cons

    - The salary is low for the amount of work you do. (Salary should be around 50K in my opinion MINIMUM to start)
    - Depending on your sales territory and it's exposure it may give you a setback in doing as well as your peers. (Ie. Canada V.S Some U.S territories)
    - You only get commission after you hit 75% to your plan otherwise you get $0
    - Commission strucutre complicated and nobody gets it
    - The draw they give you for the 6-months of $625 needs to be paid back in sales
    - The "promotion" structure is BS. You work very hard to get to a TSR Level 2 and you only get a $3,000 A YEAR increase and your quota goes through the roof. If you were once making decent commission, you get set-back by this promotion as it will take a while to ramp up again (unless you have inherited some great accounts)
    - High turnover rate due to the competitive market - a lot of people at Softchoice leave for a better salary offer

    Advice to Management

    Retention in the sales department is clearly becoming an issue. There needs to be a less complex comission structure in place and competitive salaries that mirror the rest of the industry to ensure we keep great representatives on board.


  6. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Toronto, ON
    Current Employee - Operations in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    Great company culture.
    Solid managers and colleagues.
    Access to benifits, work from home once a week after 6 months and transit subsidy.

    Cons

    No cons, I strongly recommend Softchoice to anyone seeking a solid company to work for. Its an overall great company that cares about its employees.

    Advice to Management

    Keep up the great work!


  7. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good company values and great location
    Young workforce, good for new to the workforce resources

    Cons

    Too many changes at the same time
    Doesn’t allow for change to set in before moving to the next one

    Advice to Management

    Stabilize

  8. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Success Specialist in Oakville, ON
    Current Employee - Client Success Specialist in Oakville, ON
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Softchoice (More than a year)

    Pros

    Enjoyed the culture and people

    Cons

    The work was repetitive and boring

    Advice to Management

    Fostering innovation internally wouldn't be so bad


  9. "Territory sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Great place to work and build your skills.

    Cons

    It's possible to make really good money here but it is not the norm.


  10. Helpful (5)

    "Sales culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Toronto, ON
    Former Employee - Manager in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Softchoice full-time (More than 10 years)

    Pros

    Great people
    Ability to get involved with different philanthropic activities

    Cons

    Sales teams are the priority
    Favouritism over right fit for promotions (often leading to unqualified people in strategic roles)
    Improper tools