CoE SAP SSC Ireland Ltd. - A mess - Support Engineer SAP Employee Review

1.0
Oct 5, 2015
Recommend
CEO approval
Business outlook

Pros

Actually not sure what the pros are. Maybe the free food and travelling around the world, but that is all.

Cons

Don´t know where to start: bad atmosphere and too much pressure. Maybe just my point of view but it is an environment where all people are competing and not collaborative. Liked to work with SAP people from other countries than from Ireland. All that SAP SSC Ireland does is hiring "young talents" from university, paying a ridiculous salary and sending them to customers as "experts" with just six months experience in SAP which is totally and absolutely untrue. About management: what to say... the worst part of all CoE. They just do a monthly meeting using the famous Powerpoint where they explain the mid-term goals and they recognise the points to improve, but the salary. Although this issue has come out many times, they have said that it is something they are not going to change. €30.000 is not a salary for Ireland. And have to threaten about leaving the company in order to get some increase. From my part, direct manager was very good. I know they are too busy so they cannot attend our needs many times because of work pressure.

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5.0
Jun 8, 2026
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Pros

Great benefits, full of opportunities to learn and support.

Cons

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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