...You WILL be ground down eventually... - Support Engineer SAP Employee Review

2.0
Apr 2, 2015
Recommend
CEO approval
Business outlook

Pros

- Free Dinner - Decent benefits (although most companies offer the same or better) - Good people, with some great talent - Opportunity/Requirement of Travel - Flexi-time available (depending on assigned work) To be honest, this is a good place to start your working life (graduate), perfect for an intern. SAP is a big name after all. It's easy at the beginning, and you'll gain good experience desirable in any job - soft skills as well as technical. You can see this reading the 5 star reviews of anyone that has worked here in Dublin for 'less than a year'. It's important that there is an exit plan though, because you WILL be ground down eventually, becoming a transparent shell of the person that you used to be, sitting in an office at 11pm on a Friday night, reminiscing with a sad smile on good times with people you used to know.

Cons

I can only speak of the COE in Dublin, I do not want to paint every department in every country with the same brush. This in mind, here it goes. - Base salary is woeful. We are cheap labour, but 'flexible'. So hire where it's cheap, and send you off to do the same job elsewhere, for a fraction of the cost... In fairness, well spotted. - Yearly increases may allow you to treat yourself to a slightly more expensive take-away (at 11.45pm, on a Friday night, on your own in the house (if you can afford a house)). - Enough has been said about work-life balance, and steps are being actively taken to make it worse. The phrase 'Things can only get better' has been proven wrong on so many occasions, I simply expect the worst. - Last minute travel requests, to places that do not appear on any 'Top 10,000 places to visit before you die' lists, on any website. - Blatant lies, impossible promises. - Unqualified and out of touch Middle Management... It's a mess. You are a number, on an Excel sheet, that someone will look at and say, 'Which number will we put in this place next week?... Actually, who cares?' This is no longer about ability (I assume it may have been once, many Springs ago...) - 'More Graduates... We need more graduates!!' You'd need a plane to get over that knowledge gap... - No training... 'Learn on the job'... Nonsense, it's embarrassing and unprofessional... - The travel. You will see many lovely offices. Big offices, small offices, offices on the 13th floor, offices in the basement.

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Great ethic, Extremely customer service and satisfaction oriented

Cons

Could be more aggressive to acquire US baed firms. Apart from that there is no cons at the moment

4.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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