Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SAP

      Engaged employer

      SAP reviews

      SAP is a company easy to love and hard to leave - Customer Success Officer SAP Employee Review

      4.0
      Jan 3, 2022
      Customer success officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Emotional salary is better than any other place. SAP is constantly taking care of their employees. Respect is a word which defines the way SAP treats its employees. D & I existence and support is key for a great experience. Constant available learning about SAP products and culture is also a key tool. Appreciate tool is a good way to complement salary.

      Cons

      It is hard to be promoted from T4 to T5, even between levels (L2 to L3) despite recognition and results. Compensation seems to be totally good only in T5 level for senior profiles like mine.

      Explore other reviews about SAP

      5.0
      Jun 8, 2026
      Senior support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, full of opportunities to learn and support.

      Cons

      Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

      4.0
      May 29, 2026
      Content strategist
      Recommend
      CEO approval
      Business outlook

      Pros

      I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

      Cons

      No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

      See reviews by: Helpful|Rating|Date|All
      Related searches: SAP jobs | SAP salaries | SAP benefits | SAP interviews | SAP conversations
      SAP reviewsSAP Customer Success Officer reviewsSAP review