Good company, but serious flaws - Senior Business Architect SAP Employee Review

2.0
Nov 2, 2021
Recommend
CEO approval
Business outlook

Pros

- many, well meaning colleagues - global structure - market leader - work/life balance ok

Cons

- if you are not an executive yourself, your job and main purpose is to make the executives look good and successful - strict top-down culture - visibility is often more important than competence - if you want to make career, you would have to be part of one of the buddy circles, where positions are deployed among them. Otherwise T4 is a hard-stop for your development. - clear two-class-society in career chances: If you are sales/quota carrier, all doors are open for you, if you are working in presales, consulting or development, your job is to make quota carriers achieve their numbers, nothing else. - clear two-class-society in benefits: if you are sales/quota carrier, many benefits financially and non-financially (Hawaii) are possible, so a self-optimizing culture within the quota-carriers is normal. If you are not part fo that, bad luck for you, you get far less of the cake (if at all). - Everything is marketing now. As much as SAP does heavy marketing to the outside world (everything is "improving peoples lives" or "save the world"!) as much it does in the meantime the same marketing to the inside. But thats logical: Since everybody wants to appear successful, this is the way to go and huge efforts are spent to make her/his product, area, offering etc. look - Especially to the inside HR is doing HEAVY propaganda how great everything is at an amount that is at times grotesque. - Since now the new KPIs are on gender-equality, at times competence does not matter at all and promotions are given that are non-reasonable and frustrate many competent colleagues (of all genders).

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SAP Response
4y
Thank you.

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Cons

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Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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