Don't expect much, they are all the same. - Helpdesk SAP Employee Review

2.0
Feb 27, 2010
Recommend
CEO approval
Business outlook

Pros

Free lunch in the cantine. Well with those salaries we really need it...

Cons

I have yet to see a company which doesn't take advantage of the "recession". Our manager at SAP would like us to work overtime without getting paid - well i guess all managers would like it, but this one is not ashamed to say it in the team meeting. Although the company is one of the Europe' richest. Now they don't even pretend having dignity anymore. I estimate around 2/3 SAP workforce are contractors ("C-users"), with very limited rights, severely underpaid and constantly under pressure, for fear the contract will not be extended. So come on, don't tell me its a "great company". If the capitalists are let go, they squeeze the workforce as they used to do in the 19th century. Since 1989 they don't have to pretend they care for social values, they lost any constraints since communism is not a threat anymore.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Management are invested in early talent success

Cons

Lots of bureaucracy as it's a German company

4.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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