Feb 26, 2019
SAP Response
7yWe will certainly use this feedback, and wish you the best in your future endeavors.
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5.0
Jun 7, 2026
Former employee, more than 10 years
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Great company when I joined 21 years ago, and awesome management.
Cons
After moving to the West region and after having two great managers, it went downhill. All the management in West only cares about individuals who are yes folks.
4.0
May 29, 2026
Former employee, more than 8 years
Newtown Square, PA
Recommend
CEO approval
Business outlook
Pros
I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.
Cons
No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.