Good company as a whole but do not join the SMN Marketing Team - Anonymous employee SAP Employee Review

2.0
Jan 30, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SAP Concur as a whole is a good company with tons of opportunity. Unfortunately, areas of the business are very flawed, specifically the SMN Marketing Team.

Cons

SMN Marketing has struggled with poor leadership and high turnover for years, and unfortunately the trend is still going strong. The leadership lacks basic marketing principles and will challenge your morals and lie to achieve the results they want. More than two dozen employees have come and gone from that team in a matter of a few years and you will be next if you decide to join the ranks.

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5.0
Jun 8, 2026
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Pros

Great benefits, full of opportunities to learn and support.

Cons

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4.0
May 29, 2026
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Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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