it could always be worse - SME PointClickCare Employee Review

First off this is an honest review of how it can feel to work in a specific department. I can't believe the whole company is this way. Certifications. How does taking a test every week of your life for the first 6-8 months of your career sound? Knowing that if you fail 3 you are fired. Senior & Middle Management (non-home office) The workload is very stressful. The management team are managers not leaders. They have very poor leadership skills. They sometimes imply your job is threatened with deadlines. When you work 45+ hours per week you are told not to document that. Its bad time management on your end and your fault that you couldn't get it done in 40. When the truth is that most people are overworked because the team is understaffed. I cannot believe that Home Office isn't realizing how bad the middle management really is. Most people love the company and their actual job when they are given time to do it. They love the other team members. But works sucks when the management team gets involved. They have no relationship building skills what-so-ever. When they try, you can feel that its forced and it becomes comical. You know the only time you speak with management is when you're doing something wrong or they are giving you more work. Mike the CEO gave a speech at the Christmas party about believing in people and how important each individual is and how the management team needs to have a leadership approach etc. It was a very good talk. I believe he and his team truly care about the culture and their people. But I think the lower level leaders must have been at the bar or something during that part of the meeting because they missed that message by at least a mile. Bottom Line here at this company.... People are not quitting on the company, they are quitting on the managers. By the way Mike and Dave are really great if you get to meet them.