No learning opportunities or job security - Technical Support Engineer OpenText Employee Review

2.0
Apr 29, 2025
Recommend
CEO approval
Business outlook

Pros

You get a paycheck when employed

Cons

Legacy software and supporting products that have little to no development teams. Every quarter they cut resources and teams with layoffs until there is a skeleton team to support what’s left. No room for growth or learning new products as they continue to buy out dated and struggling software company’s

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OpenText Response
1y
Thank you for your feedback. OpenText is one of the largest global software companies with about 120,000 customers in 120 countries. Technology remains the center of our management strategy with our range of over 400 products, addressing the needs of our customers from “On Premise” to the Cloud. The complexity and variety of our cloud services respond to the unique needs of customers, as we customize solutions for respective businesses. Additionally, employees are continuously provided with a growing list of tools and resources to help scale their careers to their desired path.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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