Horribly managed and inefficient company - Anonymous employee OpenText Employee Review

1.0
Aug 16, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some coworkers from previous companies still remained from before acquisitions, they were knowledgeable and had great work ethic. Pleasure to work with these individuals.

Cons

Unfortunately the employees mentioned above became few and far between due to very poorly managed layoffs and the people that had true value add were eliminated leaving only those that do not know how to make any decision about anything, don't know or care to learn their process. Everything is disconnected and convoluted, customer service is outsourced and extremely inefficient. It's a shame to have seen previously functioning teams dismantled and broken down into horrible processes and handed over to people that are not capable of performing the required tasks.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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