Toxic, unhelpful and completely unrealistic. - Technical Support Analyst OpenText Employee Review

1.0
Mar 13, 2023
Recommend
CEO approval
Business outlook

Pros

Maybe work/life balance but apart from that, nothing. Zero. The place is a complete mess. 6 months in there will show you that and you'll be on your way again because it's simply not worth the stress.

Cons

Capable management are undermined by upper management so they have no ability to do anything beneficial. You're a number and it's a simple as that. So many people leaving and some many depressed and stressed people working there. It's complete toxic. No tools to do your job. No training on how to do it. They say they know and understand and are working on it but managers just give up and leave. Everyone above senior management are to blame. Worst part is, they're aware but won't actually do what's necessary to fix everything. It could be so easy. Just don't bother. Save yourself the massive amount of hassle.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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