Don’t dare to dream - Technical Support Engineer OpenText Employee Review

1.0
Mar 4, 2020
Recommend
CEO approval
Business outlook

Pros

Nice people Happy I left :)

Cons

- I am writing this review to avoid you going through the same disappointing experience. - even if you work there 10 years, maximum you can aim for as salary uplift is 15%. - There will be always an excuse to not align salaries with what’s practiced in similar roles in Cork. - the only way to get an uplift is moving services, even so don’t expect to get average Cork avantage salaries. - they will offer you “unofficial” title like senior role or TL but never dream of getting a written confirmation. - Opentext came up with this great idea to downgrade all employees titles from engineer lvl 3, to technical support specialist, to avoid looking like underpaid when compared to similar roles elsewhere. - when people complained about low salaries among other things they prepared a plan to blame employees for been less friendly and negative towards eachothers... whatever... - they are trying to turn a service company into data centre style. - they hired managers with micromanaging and bully reputation. - don’t even think to progress up, you are allowed to move laterally and stagnate.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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