Smell of sewerage - Product Specialist OpenText Employee Review

2.0
Oct 15, 2019
Recommend
CEO approval
Business outlook

Pros

Some nice people working there

Cons

Opentext just buys other companies and milks these new customers for cash. No concern for customers or employees. No communication between different teams, even though the person is sitting next to you. Some people will walk right past without saying hello, as if you don't exist. Product training is poor. My telephone interview was with someone in Canada who was after a few beers at a hockey game. All tickets have to be closed with a problem statement, impact, expected behaviour. Then you have to write a knowledge base article on the whole thing. Total waste of time and of use to no-one when I could be fixing other problems. Management is friendly but only focused on numbers. Sports & Social club organise cringeworthy events like office olympics to "celebrate diversity". Efforts are forced and you're expected to participate in optional activities. There's a stink of sewerage in one part of the office that they have spent over 6 months trying to fix, still hasn't been rectified. The building is falling apart - constant problems with doors, leaks, water and much more.

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5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

2.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

I no longer work there.

Cons

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

3
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