High turnover in AE’s and SC’s - all BU’s - Account Executive OpenText Employee Review

1.0
May 23, 2018
Recommend
CEO approval
Business outlook

Pros

Work from home. Great PTO when you can take it. Good benefits package, reasonable costs. 401K match is ok. Old solutions but still have a place in the market.

Cons

Outrageously high turn over for Account Executives and Solution Consultants. So many new people that it takes over a year to close your first deal, unless you are lucky. Less than 10% of AE’s make their quota. Management manages KPI’s, not sales opportunities. Expect a tongue lashing when you miss your weekly KPI’s. Annual ethics, security online training. Too bad this is not enforced in the field. So many bad deals and deceptive selling takes place. Close the deal at whatever costs. Organic growth is minimal and acquisitions are they way Opentext continues to thrive. Deal splits are common in many deals and executive management allows higher splits than what the rules for splits dictate. Inside Sales is allowed to grab deals even when the account is specifically named. Executive Management allows it to happen. Cloud deals max payout is 50% MCV. Sap deals get only 40% commission. Delayed commissions on maintenance revenue from SAP by 4 months. If you leave, you don’t get paid.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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