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      Intuit

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      Intuit reviews

      Amazing support - Tax Associate Intuit Employee Review

      5.0
      Jun 4, 2025
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      One has unlimited access to assistance; be it daily meetings, weekly manager meetings, and last but not least, live help from seasoned tax experts during work hours. I just finished my first year and am excited to start my 2nd year. BTW, Intuit's benefits are top notch.

      Cons

      As can be expected, there were some software issues during tax season. But thankfully, they were addressed in a timely manner.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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