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      Intuit

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      Intuit reviews

      Seasonal Tax Advisor - Seasonal Tax Specialist Intuit Employee Review

      1.0
      Feb 19, 2016
      Seasonal tax specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of Over Time available. Others at the same level in your group offer support.

      Cons

      Training was inadequate. The software you are supporting is at best flawed. Management not supportive and behaves as if only out for themselves. They reach out to tax professionals for the seasonal work but do not adequately describe the actual work you will be doing - that you will need a strong IT background and that they expect you to field customer IT related calls. You will be dealing with a bunch of customers who are generally not the type you are accustomed to dealing with - expect to get screamed at by unhappy customers

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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