Intuit is a blind follower - Senior Business Data Analyst Intuit Employee Review

2.0
Oct 9, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation and benefits are above average in San Diego area. Strong community support. Nice campus.

Cons

Intuit is slipping fast towards an organizational and technical hazard. Too many decision makers make too many decisions too frequently and exclusively all of them proved to be wrong in a matter of two years. They do not learn from their mistakes while praising and promoting the mistakes under the brand of agility. Too many mid-level managers with insufficient training and insight are clogging the technical flow. Team work is in a miserable situation. The company does not possess the required technical skill to keep up with market demands, yet their hiring effort is focused on mid-managers and at best volatile resources, such as contractors and interns. For a mid-career tech professional, this place is surely a dead end. What is keeping this company alive is the Turbotax product and its semi-techie users' decade-long practice with it. The company does all its best to keep the status-quo. The product is maintained extremely ad hoc, with abrupt and inexplicable top-down decisions and without any transparency to the teams involved. The unit has turned into a managerial bubble shouldered by weak and unorganized technical teams. There is no hope for a technical breakthrough in the short term.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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