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      Intuit

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      Intuit reviews

      Let's get real about this acquisition! - Anonymous employee Intuit Employee Review

      1.0
      Dec 26, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I appreciate the things that were positive about Mailchimp now that it's very clear those things will disappear. The place wasn't perfect but there was a sense that people cared for each other.

      Cons

      The close was rushed for pure profit and things have only gotten worse since then. There is no clear, thoughtful plan for integration and it's very clear that stock price and profit will rule the day. This will bring out the worst in people.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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