Pretty to look at, but painful experience - Anonymous employee Intuit Employee Review

1.0
Oct 14, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Probably the best campus in San Diego -great benefits: stock purchase plan, 401K match, healthcare -wonderful gym: reimbursement for fitness activities -cafeteria with subsidized healthy menu selection "eat right for life"

Cons

Layoffs and reorganizations every year. Reorganizing the teams is done under the guise of 'career development'. It seems to be a ploy to keep everyone off balance and disconnected: there is no transition and knowledge is lost, it's a constant scramble. Keep your mouth shut if you're not part of the "A" team, total disrespect for employee and co-workers. Daily standups (Scrum, Agile process) are opportunities to get thrown under the bus by the A team. If you are not on the A team and try to mimic what's been done to you, you are pegged as 'negative'. A no win situation. Every year another aspect of the TurboTax functionality is transitioned to India, not a lot will be left in U.S.A. New hires are mostly from India and interns, co-ops and rotating engineers are numerous. Co-workers change weekly due to people coming and going all the time, no communication of such: new people just appear, and others just disappear. Many clicks - just like high school. The new person doesn't have a chance to be part of the 'in' crowd unless they are a suck-up (sorry about that terminology). They have their own language and won't share or decode it for the new person. Beware all ye who enter here.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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