I no longer dread going to work - QB Live Expert Bookkeeper Intuit Employee Review

5.0
Jul 15, 2021
Recommend
CEO approval
Business outlook

Pros

I enjoy my job and the amazing team I work with. Though I work from home we still have a comradery of assisting our team mates who need help with deadlines and simply cheering each other on when someone has a difficult assignment. Though I work with QB, a couple of times a year we are given the opportunity to assist during the busy tax deadlines for TurboTax. Though hectic and tiring that is fun times!

Cons

Though I work 40 hours each week I am considered a part-time person due to my job title. So, I do not qualify for paid vacation. Also, for what I do and my experience level the pay is a little low.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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