Once ... a great place to work - Manager Intuit Employee Review

2.0
Aug 13, 2020
Recommend
CEO approval
Business outlook

Pros

Great company benefits, stock options, health insurance, reputable company

Cons

With every leadership overhaul the ship sinks deeper. Australia continues to lack clear strategy and falls further behind its competitors. Senior management have lost touch with their people and no longer serve a purpose. Many talented professionals have left or been used as scapegoats. Many deserving individuals have been overlooked for promotions while others who play the game continue to climb the ranks and deteriorate the culture. Intuit's values are recited repetitively by management, and although they are great in principal, they are never applied in reality.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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