Great benefits, good people, unimaginative culture, ineffective leadership - Anonymous employee Intuit Employee Review

4.0
Oct 13, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are outstanding. Salary is competitive. Co-workers are genuinely nice people who have outstanding educational backgrounds. Strong work/life balance - very flexible when dealing with maternity/paternity and personal issues. There is a lot of activity around innovation, but the tangible results are lacking. Overall, it is a great place to work, but it is not without issues.

Cons

Senior management (majority of VPs and Directors) is unimaginative, myopic, and unwilling to take risks. Intuit doesn't embrace people who think differently. Group think runs rampant and the rank and file are unwilling to make waves because they want to keep their jobs and benefits. Employees are worried about layoffs now more than ever. Cultish, meeting-heavy and process-heavy culture slows everything down. Most employees spend a large percentage of their time polishing power point slides rather than having useful discussion and getting work done. For all the talk about it being okay to fail, everyone is afraid of the appearance of failure because the culture is risk averse. Intuit is not a meritocracy. Promotions are based on politics and popularity, not on results. Frequent reorgs make it impossible to have consistent, long-term priorities never mind executing on those priorities. Status quo rules. This is a marketing company first. For all the focus on innovation, growth is coming from acquisitions. The company's reputation used to be very strong but is less so now. Intuit is perceived as yesterday's innovator. Employees are passionless and a bit scared. Leadership is mindless and gutless.

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5.0
Jun 26, 2026
Anonymous intern
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CEO approval
Business outlook

Pros

Great place to work super exciting

Cons

Nothin bad to say about them

3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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