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      Intuit

      Engaged employer

      Intuit reviews

      Used to be a wonderful, wonderful place to work ... getting more political and unable to make decisions at the top. - Anonymous employee Intuit Employee Review

      3.0
      Oct 10, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - the people are GREAT - management development and training for top performers is great - good comp, great benefits

      Cons

      - new leadership seems distrustful of employees - leadership doesn't seem able to prioritize - cuts staff but doesn't focus remaining staff on top priorities (instead, do everything) - completely unclear who is running the SBG business, and articulating what it takes to win

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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