Itâ??s the People - Anonymous employee Intuit Employee Review

3.0
Oct 7, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits including 401K match, health insurance, flexible spending account, fitness incentive, education reimbursement, and flexibility in work schedule

Cons

During downsizing - talent does not appear to be a consideration in who is retained/released. Many excellent employees are lost; along with their corporate knowledge. This also results in truly talented and employable individuals pursuing other opportunities because there is no sense of job security. Seems to have lost sight of basic values -- It's the people -- People are (or can be) the foundation of Intuitâ??s success (or not)

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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