Is growth worth the expense of people? - Anonymous employee Intuit Employee Review

2.0
Sep 17, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Benefit package is highly sought after - GREAT! * Internal relationships with peers * Work/Life balance

Cons

* Corporate office makes decisions around people's lives - yet they have no visibility into the actual people. Decisions to lay off certain folks are based on historical knowledge vs current performance. * Environment of fear pervails throughout the building * It is no longer recognized in the community as a Great Place to Work * Brad Smith has made changes that involve people being laid off - where previous CEO, Steve Bennett, believed that the people were the foundation of the organization * Engagement is low; however, folks put on a happy face for fear of being let go

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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