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      Intuit

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      Intuit reviews

      Good place to work...but slipping on Say/Do ration - Human Resources Line Intuit Employee Review

      4.0
      Aug 31, 2009
      human resources line
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee-centric company built on relationships, teamwork and treating people well. Great facilities and focus on work/life balance. Employees have real passion for the customer and try to make sure our products help fix real needs. Like that CEO is pushing new agenda of growth and innovation...an injection of new products and markets is long over due.

      Cons

      Performance management in practice does not match what we say we do; we are easy graders and don't make as many tough calls as needed to raise performance. Some org leaders have grown very slow in making decisions, especially re: org structure. Still lots of deadwood- legacy employees and products. We are a "nice" company...but we won't survive as a country club.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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