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      Intuit

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      Intuit reviews

      STILL A GREAT PLACE TO WORK - Anonymous employee Intuit Employee Review

      4.0
      Aug 9, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - The people - Benefits - Opportunity

      Cons

      - There seems to be a disconnect in "Line of Sight" at the moment....more so that ever before, and it's coming from the top down. Actions don't align with messages nor with strategy. - More political that EVER before, to the point of feeling "dirty" sometimes. Decisions on promotions in the past year have been based on who you know, how often you drink with them, and how loud you laugh rather than your true talent. If you don't socialize....you don't get promoted.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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