Nice benefits, but disappointing environment. - Anonymous employee Intuit Employee Review

3.0
Apr 29, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Flexible schedules available for many employees, including work from home options. 2. Medical, dental, and vision benefits are very good, and reasonably priced. 3. Generous 401(k) matching. 4. Stock options and ESPP purchase at 15% discount. At times has been of great value, but in a down market, the benefit is clearly reduced.

Cons

1. Job security isn't what it used to be. There don't seem to be any set rules management follows for letting people go. There's a sense of anxiety in not knowing how solid of ground you are on. 2. A significant number of decisions by management, particularly in certain departments, are poorly thought out and don't seem to follow any logical strategy. 3. Employees with specialized knowledge and significant experience are continually expected to give their heart and souls to the company, but it doesn't feel that the sentiments are returned. 4. It's definitely a good thing to continually be challenged in your position, but when the challenges are not in line with your core job responsibilities or personal strengths, it is more difficult to stay motivated. Many challenges I am given in my current position are challenges along the lines of figuring out what the latest management buzz words are rather than focusing on delivering a quality product.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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