Company keeps its good heart while going global and embracing innovation - Anonymous employee Intuit Employee Review

5.0
Apr 15, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Intuit is breaking out of its own mold to provide financial software and is going after new ways to solve customers' problems worldwide. So there is a lot of creative opportunity here and role opportunity now and on the horizon. The company uses its employees as a rich source of ideas and information - hosting idea jams, innovation prizes and embracing a 'fail fast to succeed big approach'. They have all the goodies too - my favorite benefits are 3 paid days per year to volunteer and support (from my manager and with technology resources) to work part time from home. Our CEO is relatively new (about a year) and is doing really excellent work. He's a great role model in that he openly talks about his successes and failures, he's got great business acumen and I believe he's authentic. And I like who he hires on his exec staff. Overall, super good experience here.

Cons

Corporate in general feels like running a sprint with no finish line.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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