I've loved Intuit...but things have been slipping - Anonymous employee Intuit Employee Review

4.0
Jan 13, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a lot of things to love about Intuit. I've been there for over 5 years, and it's been a great experience. Lots of smart, motivated people, but they are also real people with lives outside of work. Except for the past few months, I've always felt that I could have great work-life balance...if I needed to leave early for one of my kids' games, no problem. I also like the fact that the company's products help to make a difference. Like many others at Intuit, I've been an entrepreneur, so it's very motivating to know that the products and services I'm working on can help small business owners save a little time so that they can do other things besides accounting. Lastly, I love the company's commitment to its values. "Integrity without compromise" and the commitment to doing right by our customers are values that get lived out.

Cons

One of the things that attracted me to Intuit was the work-life balance. Like many others at the company, I value a place that recognizes that employees have lives outside of work. That was true at Intuit, but the situation has gotten worse since the summer layoffs. The combination of fewer people on the team, the current economic environment, and a revolving door of senior managers on our business has resulted in over six months of non-stop crisis mode. We're burnt out and there's no end in sight. On the career side, it feels like you need an act of Congress to get promoted. The criteria for getting promoted is not clear, and the process lacks consistency and transparecy.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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