Great Place to Work and grow. - Product Support Engineer Intuit Employee Review

5.0
Jan 7, 2009
Recommend
CEO approval
Business outlook

Pros

Company works hard to live by thier mission statement and commitment to customers and employees alike. Although every company experiences attrition at all levels I don't think you'll find a company with such a high percentage of long-time (5+ years) employees. There are opportuniites for leadership training on a regular basis, you only need to keep alert for sign-ups and follow-through if this is the path you would like to take.

Cons

Direct compensation seems to be lacking and for a technology company the equipment and tools are stuck a few years behind the power curve. They do make up for this with a strong benefits package, but sometimes the numbers on the W-2 speak the loudest. Support teams have become fragmented and isolated. The sales force seems to be favored and more motivated. Nobody wants to pay for support, but without a well managed and compensated support team users would give up and quit using the software.

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2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Used to be a good company. Good people from that era that haven’t left yet or been laid off. Free coffee from baristas featuring local roasteries

Cons

Quite possibly one of the worse run companies. Last minute changes to appease the CEO, interlocks on interlocks with no one knowing who is leading and expecting finance to know everything, overly reliant on finance to make up for other teams’ lack, recent leadership and manager hires have been subpar and asking far too much of their employees. Everyone is burnt out. No more smiles. If the job market wasn’t a problem, I doubt many would still be there

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