5.0
Jan 23, 2017
Current employee, more than 8 years
Plano, TX
Recommend
CEO approval
Business outlook
Pros
Very strong culture of innovation and inclusion. Regardless of your job function, there is an expectation that you are always looking to innovate and create an awesome experience for every aspect of the company.. internal employees and call center agents all the way through to end customers. The pace of change is incredible and along with it opportunities to change and grow. Business leaders are highly engaged and visible throughout the organization.
Cons
Can get very hectic during tax season as everyone pitches in to deliver a flawless tax season. In addition, the shadow of a culture where everyone has a voice means that decisions are often revisited